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Rosy
Level 2

STP not reporting Jobkeeper tier.

 
3 Comments 3
Steven_Product Champion
QuickBooks Team

STP not reporting Jobkeeper tier.

Hi Rosy, 

 

We are aware of a current issue reporting JobKeeper 2.0 to the ATO through the payroll system. As we are collecting company details to attach to our escalation I kindly as you reach out to our support team by clicking here. Hope to hear from you soon so we can add your details towards a resolution. 

 

Thanks,

 

-Steven

WilliamC
Level 1

STP not reporting Jobkeeper tier.

How do I get added to the resolution also?

 

I notice from ATO site that reporting of tier should be in the format 'JK-TierX'

 

Where as the quickbooks format is 'Jobkeeper-TierX'

Rebecca_A Product Champion
QuickBooks Team

STP not reporting Jobkeeper tier.

Hi WilliamC, 

 

Thank you for letting us know. You're welcome to subscribe to updates here or you can contact the Support Team and one of our experts will add your file to our investigation. 

 

Thanks,

Rebecca