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Hi community.
I’m having a problem with when you use app. It deletes the customers name completely.
Also, when you edit an invoice, it needs to be refreshed. when you refresh, it deletes completely.
Lastly. The only option for a large logo is a small one. Has anyone worked out how to have a proper large one?
CIA
Hello, Danny. Let's get your mobile app up and running.
Solving QuickBooks Online mobile application that is not functioning well is my focus. This way, you can work seamlessly and go back to where you left off.
I suggest temporarily modifying your invoices and logos through a web browser. That way, we can verify whether there is an application problem. You can refer to the articles below for more details:
If it works well in the browser, I'd recommend resetting your QuickBooks application to refresh the settings and fix some issues. This is the same as clearing the cache from your web browser.
For Android devices:
For iOS:
If the issue persists, let's uninstall and reinstall the app for a clean slate. You do not need to worry since it won't delete any of your app's transactions.
Here's how:
Once done, re-create the logo and re-edit the invoices to verify if it's already performing well.
Check out these articles below to know the different features available on your device and get answers on the how do I questions in QuickBooks:
Leave a reply in the comments section again if you have a follow-up or other questions. I'm still here to help you more. Take care of yourself always,
danny-towie-com.
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