Hello, Danny. Let's get your mobile app up and running.
Solving QuickBooks Online mobile application that is not functioning well is my focus. This way, you can work seamlessly and go back to where you left off.
I suggest temporarily modifying your invoices and logos through a web browser. That way, we can verify whether there is an application problem. You can refer to the articles below for more details:
If it works well in the browser, I'd recommend resetting your QuickBooks application to refresh the settings and fix some issues. This is the same as clearing the cache from your web browser.
For Android devices:
- Go to the Home tab or click the three dots on the right side, then select the Settings tab.
- Choose the Refresh Data menu.
- Hit Yes.
For iOS:
- Go to the Help menu.
- Select Reset App Data.
- Click OK.
If the issue persists, let's uninstall and reinstall the app for a clean slate. You do not need to worry since it won't delete any of your app's transactions.
Here's how:
- On your homepage, touch and hold the QuickBooks app.
- Click Remove, then tap the Delete App to confirm.
- Install the app again.
Once done, re-create the logo and re-edit the invoices to verify if it's already performing well.
Check out these articles below to know the different features available on your device and get answers on the how do I questions in QuickBooks:
Leave a reply in the comments section again if you have a follow-up or other questions. I'm still here to help you more. Take care of yourself always,
danny-towie-com.
