have had this issue for a while and it remains unresolved;
1 - unable to receive a phone call for 2FA so email is used
2 - logs me out before the 3 hour setting expires
3 - very slow responses to log in
have spoken to QB support and tried all the normal "suggested" fixes but to no avail.
anyone else experiencing this
Allow me to provide some information about the security in QuickBooks Online. QuickBooks Online ensures to protect your data. The verification codes are one way to protect them. The MFA is the default security setting in QuickBooks Online. Unlike the two-step verification, this won't be disabled. So every time you log in to your account, it prompts you for the one-time confirmation code.
If you're unable to receive the verification call or text, please check if your phone number is correct in the Intuit Account manager.
If you've tried the above and still to no avail, please check the settings of your browser. Here's how:
Furthermore, QuickBooks Online has an automatic timeout feature and the inactivity time is based on the time you last clicked Save. You can check this in your Company Settings. Here's how:
If you try the other browsers and it still asks for the code there is nothing we can do to turn it off. this is a security feature that Intuit has put in place to protect the company data and information. For more information, you can review this article to learn more about the security feature: Verify your account with multi-factor authentication.
In addition, I've included this resource for more insights: Privacy and security in QuickBooks.