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myselfandI
Level 1
posted
Sunday
last updated ‎July 20, 2024 9:32 AM

How to fix an inventory item that gives the following error: "Items attached to a large number of transactions can't be processed."?

We cannot do anything with this inventory right: we cannot make it inactive, add it to a sales receipt or adjust its quantity.

We try to create a duplicate item but since we can adjust or make the problematic item inactive, the inventory value is wrong.

BONUS QUESTION: where is that limitation coming from and what's the transactions limit?
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1 Comment 1
SarahannC
Moderator
Moderator
Sunday

How to fix an inventory item that gives the following error: "Items attached to a large number of transactions can't be processed."?

There is no transaction limit or any other limitations. The error you encountered is likely a result of a problem related to a web browser. You can perform basic troubleshooting steps to fix it. I'll guide you through the process, myselfandI.

 

First, sign in to your QBO account using a private browser. This helps isolate the issue since it doesn’t store data in the cache. Here are the following keyboard shortcuts: 

 

  • Safari: Command + Shift + N
  • Mozilla Firefox: CTRL + Shift + P
  • Google Chrome and Microsoft Edge: CTRL + Shift + N

 

If it works, you can clear your browser's cache to optimize QuickBooks performance. You can also use other supported browsers. 

 

If the issue persists, please give us a short call. Rest assured our Support Team will examine your account and take the necessary steps to resolve this quickly. 

 

Stay in touch if you have further questions. I'll be around to help.

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