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shaminda.senarat
Level 1

Is there any way to get rid of the huge delay when coding the transactions? It wastes lots of time.

 
1 Comment 1
ChristieAnn
QuickBooks Team

Is there any way to get rid of the huge delay when coding the transactions? It wastes lots of time.

Welcome to the QuickBooks Community, shaminda. 

 

Yes, there is a way to eliminate the delay when entering transactions into QuickBooks Online. Allow me to offer suggestions to ensure you can handle your entries on the program efficiently, as well as insights on how QuickBooks functions.

 

Beforehand, please know that we aim to deliver customer satisfaction at all times and fix an issue as soon as possible. With this, may I ask for additional information on what specific transaction in QBO you're trying to record? I appreciate any extra details so I can present accurate information. 

 

In the meantime, please know that the QBO's waiting time is 10 seconds and we constantly monitor our systems to ensure we are meeting this goal. However, it's essential to consider that since this program is web-based, it also relies on your computer or device’s processing power. The amount of available memory (RAM) and the bandwidth of your Internet connection to perform as intended.

 

To speed up its performance, ensure to consider the following below:

 

  • Ensure you have the most recent version of Google Chrome by going to the Chrome menu, selecting Help, and then clicking on About Google Chrome.
  • Check that your operating system is up to date and you meet or exceed the System Requirements for QuickBooks Online.
  • Verify your internet speed (bandwidth) is not limiting your QuickBooks Online experience. Run a Google Speed Test to confirm your bandwidth/the speed of your connection. To better understand the results of the Google Speed Test, be sure to read over how the results are determined and what they mean.

 

To know more about how these factors affect QBO's performance, check out this article: Why is my QuickBooks Online slow?.

 

Lastly, you can read this article if you need further guidelines on how you can effectively manage your business using QBO: Help guide for QuickBooks Online.

 

Don't hesitate to add a comment below if you still have any specific inquiries about entering entries in QuickBooks Online or resolving issues related to slow performance. I'm always around to help, shaminda. Have a great day!