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Hi there, @dfbcas.
I'm here to help you show the unmatched bank transactions by performing some troubleshooting steps.
Are you referring to the bank transactions that aren't yet downloaded into your QuickBooks Online (QBO) account? If so, please know that the bank transactions will be sent to QuickBooks the following weeknight after they've been processed by the bank.
If they aren't showing the following weeknight, let's update your bank account manually to refresh the connection. Here's how:
If you're still unable to see those entries on your bank feeds, the issue may be on your financial institution's end. You'll want to log in to your bank's website to check for any notifications or alerts related to the issue.
Once your bank transactions are already showing, you can check out this article to learn how to properly categorise them: Find and categorise transactions in QuickBooks.
Come back to this post if you're referring to something else or if you have follow-up questions about managing bank transactions. I'm always here to help.
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