Thanks for posting in the Community, @allskillspropert.
There are times that the browser is full of frequently accessed page resources, causing some unusual responses. To isolate this, try signing into your QuickBooks Online (QBO) account using a private browser (incognito).
Here's how:
- Press Ctrl + Shift + N (Google Chrome).
- Ctrl + Shift + P (Firefox or Internet Explorer).
- Control + Option + P (Safari).
Once logged in, print the reconciliation report again to double-check. Refer to this article for further guidance: How do I view, print, or export a reconciliation report?
If everything looks good, go back to your default browser and perform a clear cache. Every so often the cache becomes overwhelmed with older data which can potentially cause viewing and performance issues. Clearing it will refresh the system, and you'll be able to work with a clean slate. However, if the same thing happens, try using other supported browsers.
Just in case, I'll add these articles for more troubleshooting steps:
Please reach out to me in the comment section below if you have any other issues or concerns, and I'll get back to you as soon as possible. I'm always here to help. Enjoy the rest of the day!
