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toowoombaphysieb
Level 1

Is there a problem lodging payroll with the ATO? I ran payroll last night and it is still saying in Lodgement Status - waiting on response from ATO

 
1 Comment 1
IntuitSheila
Level 8

Is there a problem lodging payroll with the ATO? I ran payroll last night and it is still saying in Lodgement Status - waiting on response from ATO

Let me provide some information about the pay event status you're getting in your QuickBooks Online Payroll account.

 

There hasn't been any reported incident of being unable to lodge a pay event with the ATO. We usually get the Waiting response to the ATO when submitting multiple pay events in a day or if there is maintenance on the ATO website. I recommend waiting up to 72 business hours for the status to change. If after 72 business hours it is still showing awaiting a response, please contact our Customer Care Team. That way, they can check the pay event submitted to our payroll team.

 

Feel free to drop by again in the Community if you have further questions about lodging pay event in QuickBooks Online Payroll. I'm around to help you.