New employee hours not calculating correctly on first pay run
I have a new employee who started a week ago. In Default Pay settings I put her standard hours as 38 per week, 7.6 hours per day, but when I do the first payrun, her hours are only calculated as 27.14 for the first week. Why does does happen and how can I fix it?
New employee hours not calculating correctly on first pay run
Hallo. Thank you for your response. It is set at 38 hours, but the pay run only calculates 27.14 hours. I know I can override it manually, but don't understand why it happens.
New employee hours not calculating correctly on first pay run
Hi Tania,
Thank you for getting back to us on this.
Based on what you mentioned, it is a bit hard to determine why it happens.
I would suggest contacting our support team so we can take a better look with you in the payroll setting over a screen-share session. Please found the contact details of our support team in the link below:
Thank you and please let us know if you require any additional assistance.
You are leaving Intuit.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
