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KennyTay
Level 1

Sales Person User Role

Hi, I am expanding the sales team but I cannot allow each individual sales to see another salesperson customers, estimates or AR. Is it possible to restrict?

6 Comments 6
Adrian_A
Moderator

Sales Person User Role

Yes. We can do this by limiting their access, KennyTay.

 

Let me guide you with these steps:

 

  1. From the Gear icon, select Manage users.
  2. Click Add user.
  3. Select Standard user and then click Next.
  4. Tick the Limited button.
  5. Select Suppliers.
  6. Click Next.
  7. Follow the on-screen instructions to successfully setup the user.

 

I've also added this reference on how we can manage the user's access: Add and manage users in QuickBooks Online.

 

Let me know if there's anything that I can help. Have a good one!

KennyTay
Level 1

Sales Person User Role

Hi, 

 

Your solution is for the user to be able to see only supplier. What I meant is that I have 2 sales person, they can create estimates and customers but they can only see their own customers and estimates. 

 

The reason for this is, when the sales team gets bigger, we do not want all customers data from all the sales person to be seen by the rest of the sales team,

Kristine Mae
Moderator

Sales Person User Role

Thanks for the clarification, KennyTay. Let me explain how it works.


When you set up a standard user limited to customer and sales, they can see all sales transactions. We're unable to set a restriction to a specific customer only.

 

I'll add this article to help you learn more about the different options for user roles and access permissions: User roles and access rights in QuickBooks Online.

 

If any questions arises, don't hesitate to let us know. We'll respond as soon as we can. Take care!

Fiat Lux - ASIA
Level 15

Sales Person User Role

@KennyTay 

Consider an additional app for your sales persons to do so and integrate it with your QBO.

KennyTay
Level 1

Sales Person User Role

Hi Fiat Lux, any recommendation?

Fiat Lux - ASIA
Level 15

Sales Person User Role

Explore this CRM app and one of the add-ons (i.e configure, price, quote)

https://freshworkscrm.grsm.io/quickbooks

 

and a project management app with Estimate and Invoice feature

https://paymo.grsm.io/quickbooks