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NOAT
Level 2

How to import styles

Please advice how to import custom form to create Invoice etc.

 

I can't find "Import Style" from Custom form styles.

I have turned "ON" the Import Style at the Quick books Labs.

 

Is there any other settings I missed that has to be done?

 

QB1.png QB2.png

Solved
Best answer March 22, 2021

Best Answers
JessT
QuickBooks Team

How to import styles

Hi NOAT,

 

It's would be best to contact our QBO Support team. That way, they can use a screen-sharing tool to check this further. They are available 24/7.

 

If you have other questions, feel free to go back to this thread.

 

 

View solution in original post

3 Comments 3
Catherine_B
QuickBooks Team

How to import styles

I can help you import your customized templates,  NOAT.

 

After you've turned on the option to import style, did you refresh the page or tried loggin out and logging back in? We'll need to refresh the page to update changes. You can do so if you haven't yet. 

 

A browser-related issue might have the changes not to update. You'll want to log in to your QuickBooks Online account using a private browser and then follow these steps to turn on and use the Import Style option. 

 

  1. Click the Gear icon at the upper-right, and click QuickBooks Labs.
  2. Turn off and then turn on Import Style.
  3. Click Done.
  4. From the Gear icon, click Custom form styles.
  5. At the upper-right, click the New style drop-down to see and select Import style.

If you're able to do see these options, you can switch back to the main browser and clear the cache. Other supported browsers can also help you isolate these kinds of issues. 

 

Feel free to see the Import custom form styles for invoices or estimates page. 

 

Please don't hesitate to mention me if there's anything else that you need help with. Take care and have a great day!

NOAT
Level 2

How to import styles

Thanks for your reply.

 

Actually I have tried the logging in/out, refresh "F5", and the private browser method but it still doesn't work.

 

When I turn off and on the Import styles, it say "plugin has been activated" but I never see Import style in the New style drop-down list.

 

I use Google Chrome as browser with Win10 Pro.

 

Is there any other solution?

 

JessT
QuickBooks Team

How to import styles

Hi NOAT,

 

It's would be best to contact our QBO Support team. That way, they can use a screen-sharing tool to check this further. They are available 24/7.

 

If you have other questions, feel free to go back to this thread.

 

 

View solution in original post