I'm here to assist you with downloading reports to Excel in QuickBooks Online (QBO), mieuxpl14.
To determine if the problem is related to your browser, I suggest using the Incognito or Private mode in your browser. You can use the following keyboard shortcuts to open this mode:
- For Google Chrome, press Ctrl + Shift + N
- For Firefox, press Ctrl + Shift + P
- For Safari, press Control + Option + P
If the issue persists, try switching to a different browser such as Firefox, Google Chrome, or Safari. Your current browser might be experiencing a temporary problem with QuickBooks, and using a new browser might help you get back to work.
However, if you continue to experience the same issue, I recommend reaching out to our Customer Care Team. They have the necessary tools to investigate the root of the problem and provide a solution.
To get in touch with them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent.
You may also visit this resource to know what computer and browser you need for the best QuickBooks experience: System requirements for QuickBooks Online products.
If you need further assistance with exporting reports in QBO, feel free to leave a comment, and I'd be happy to help. Take care, mieuxpl14!
