I appreciate you reaching out to us, @wamacatering101-.
We received similar issues about undeliverable invoices. May I know if you have encountered any error message while doing the process? Any additional information will help us determine if we could add you to the list affected of users.
In the meantime, we can try performing basic troubleshooting steps. Let's start by logging in to your account using a private or incognito window. There are times the outdated or corrupted site data in the browser causes runtime and unexpected behaviors error in the program. These are the shortcut keys:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Option + P
If that works, they'll have to go back to their main browser and then clear the cache and cookies to get rid of the accumulated junk files. Switching to other supported web browsers can be a good alternative, too.
Let me know if this helps you send invoice to your customers. I'm here to ensure everything is resolved. Have a good one.
