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Bank error 163 indicates a website update at the financial institution, requiring changes to the institution's data to support the new site. Additionally, credential keys may have been modified and need updating. This error typically occurs for the following reasons:
- The financial institution switches to a new Internet service provider.
- An incorrect login link or site is used.
- The bank's website is down for scheduled maintenance or temporarily unavailable.
Here are the troubleshooting steps to resolve the error and restore the flow of bank transactions in your Bank transactions page:
- Perform a manual download to refresh all connected bank and credit card accounts.
- Verify your bank or credit card's website URL to ensure it matches or has been updated.
- Update your bank information on the Bank transactions page.
Detailed step-by-step instructions are laid out in this article: Troubleshoot and fix banking errors.
Keep us informed if you have further questions or need additional help.
