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Welcome to the Community, @ncube-thandi-gma.
Thank you for posting. I'd be glad to help you connect your bank to QuickBooks Online.
If you connect a bank or credit card account to QuickBooks, you also need to provide all the necessary bank information.
However, if you'd like, you can manually upload transactions to your account. Let's go ahead and go through the first step:
For the remaining steps, please feel free to utilize this article: Manually upload transactions into QuickBooks Online.
Let me know if you have further questions by leaving a comment. Have a great day!
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