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odette1
Level 1

Is there a problem with the update of the banking

 
1 Comment 1
MirriamM
Moderator

Is there a problem with the update of the banking

Thanks for reaching out to the Community forum, odette1.

 

We have not received any reports from any users about banking updates. If I may ask, have you encountered any error? Can you please provide additional information? This is for me to provide the best resolution for you. 

 

For the meantime, if you're missing bank transactions, I'd recommend performing a manual refresh into your bank account. Here's how:

 

  1. Click Banking from the left menu.
  2. Hit the Update button at the upper right hand.

Once done, kindly repeat the same steps for at least 3 times and another in the next 24 hours to allow the bank to regain its connection. 

 

For more information, I've got an article that you can check when having issues about bank transactions: What to do if you can’t find downloaded bank transactions.

 

Get back to me anytime if you have any questions, I'm here for you. Have a great day.