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manipurasouthafrica
Level 1

How to solve Bank Error 163

Since 1.11.25, I get this error. I reconnected the account, logged into my bank's online page and cleared the cache, but error is still there...

1 Comment 1
JoesemM
Moderator

How to solve Bank Error 163

I appreciate you for taking the necessary steps to address the bank error 163, manipura.

 

Error code 163 typically indicates a problem with the connection Intuit uses to retrieve your banking information. This can occur if your bank has changed its Internet service provider, if an incorrect login link or website URL is being used, or if the bank's website is temporarily down for maintenance.

 

Since you have already followed the suggested troubleshooting steps, contacting our Live Support team is the next best step. They can provide additional troubleshooting methods to resolve the error message.

 

 Here's how you can reach them:

 

  1. Navigate to the (?) Help menu.
  2. Select the Search tab and search for questions or keywords.
  3. Click Contact Us.
  4. Enter your concern, then select Continue.
  5. Choose Chat with us or Have us call you.

 

For timely assistance, please refer to this article for our support hours: Get help with QuickBooks products and services.

 

Also, could you please provide the name of your bank? This information will allow me to check our records for any potential bank connection issues.

 

Alternatively, you can manually upload your bank transactions into QBO by importing them using a CSV file. 

 

We’re always here to help you if you have any other concerns.