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thecaws
Level 1

When I import the bank stmt (ofx file) my bank balance and the bank in quickbooks are exactly the same. Suddenly this month they are different. What can I do now?

 
1 Comment 1
JonpriL
Moderator

When I import the bank stmt (ofx file) my bank balance and the bank in quickbooks are exactly the same. Suddenly this month they are different. What can I do now?

Hellow @thecaws,

 

Let's manually compare your bank transactions so we can identify why your bank balance doesn't match. But first, here are some of the reasons that your bank balances don't match:

  • Transactions are not yet posted or cleared in your bank account and they're not included in your bank statement
  • Transactions in your bank register have been reconciled incorrectly
  • Duplicate transactions can be caused by adding instead of matching them

To fix this, let's open your bank register and compare all your transactions that fall under the date of your bank statement. To do so:

  1. Go to Banking.
  2. Under Bank and Credit Cards, select your bank account.
  3. Click Go to Register.

Here's an article you can read to learn more about how you can review your transactions in your register: Find, review, and edit transactions in account registers.

 

I've also included our Banking articles in case you need some ideas about how you can manage your bank account and transactions.

 

Should you need any additional assistance while managing your bank transactions, @thecaws, you can leave a comment below. I'll be sure to get back to you