It isn't the kind of experience I'd like you to have with QuickBooks Online (QBO), Mandy. I'll help you resolve the issue of the reconciliation calendar that is showing Sunday instead of Saturday.
The stored files in your browser can cause unexpected behavior or failures in QBO.
Your cache saves the files from many websites you visit, so you can quickly load the pages the following time. The browsing speed of websites like QBO may be impacted if the cache is retaining too much data.
It's a good idea to check for issues brought on by a full cache when browsing anonymously because doing so prevents the cache from recording your browsing data.
You can perform basic troubleshooting steps by accessing the payment link via an incognito window or a private browser. This won't store cache files that cause lag to your default browser.
Feel free to follow these shortcut keys:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Microsoft Edge: press Ctrl + Shift + N
- Safari: press Command + Shift + N
If the given procedures are successful, I advise you to clear the cache in your browser to avoid utilizing outdated forms, safeguard your data, and improve the performance of our programs on your computer.
If the steps above will not work, you can use supported browsers as an alternative.
In case you'd encounter any errors while reconciling your accounts, the following article will guide you in fixing them: Fix issues at the end of a reconciliation in QuickBooks Online.
Feel free to click the Reply button below if you have questions about creating invoices in QuickBooks Online. I'm always here to help. Have a great day.
