Hi Dm,
Welcome to the Community. I'm here to help you import your bank transactions from First National Bank in QuickBooks Online.
Are you trying to upload transactions into QuickBooks Online manually? If yes, can you share the exact error or issue you're having? This way, we can provide the necessary information for the banking problem.
If you're having an issue manually uploading bank and credit card transactions into QuickBooks, we have some recommended solutions for you. Take note the resolution will depend on the type of error you have. Check out this link: Fix bank upload errors in QuickBooks Online.
However, if you're referring to an issue with your bank not downloading transactions automatically because of an error, I recommend taking note of the error code. It'll help determine what's causing the trouble downloading and how to fix it to get back on track.
Also, when using QuickBooks Bank Feeds to bring over bank transactions, you must categorize or match your downloaded data to your existing income or expenses correctly. I have a link you can visit for additional guidance with the categorization process in QBO: Categorise and match online bank transactions in QuickBooks Online.
Hit that Reply button below if you need more assistance uploading bank transactions or fixing issues related to Bank Feeds. We'll be more than happy to lend a hand. Take care.
