Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Hi there, @Buck Tsai.
Let me help you fix your banking concerns in QuickBooks Online (QBO).
For me to verify and check for any open investigation, may ask the error message you're getting when connecting your account? Any further info would be much appreciated.
In the meantime, let's connect your account using a private browser. This will help us determine if the issue is cache-related. To start, open your QuickBooks account using a private browser, you may press either of these shortcut keys:
If you're able to connect your bank account, you may need to clear the cache in your regular browser.
If the issue persists, I suggest reaching out to our QBO Support Team. This way, they can check and investigate this further for you.
Additionally, you can still manually upload transactions into QuickBooks Online. Once your transactions are in, it's time to match and categorise them. They will go straight into your accounts after you review them.
Stay in touch if you have any other banking concerns, I'll be happy to help you. Have a good one!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here