Thanks for choosing QuickBooks Online (QBO) as your accounting partner, @info-alltel-co-z.
Based on the ".QBM" type, it seems like your accountant sent you a portable company file using QuickBooks Desktop (QBDT). We're unable to import it to QBO directly, but I'm here to provide the two options to complete your task.
If you're using QBDT before, let's ensure your Total Targets is less than 350,000. Just open the program and press Ctrl + 1 on your keyboard. You'll have to determine the import limitations before performing the conversion process below.
For the detailed instructions, check out this article: Move Your QBDT File To QBO.
If your Total Targets is more than 350,000, I'd suggest filling out the form and submit it to our Data Migration Team. They can help you convert the file. The turnaround time to complete it is within three to five working days after they receive it.
When everything looks good, you can start using your new QBO account. Thus, I recommend visiting this link to effectively manage your income, expenses, and other related tasks: Help Articles.
Leave a comment below if you have follow-up concerns about the conversion process or other inquires. I'll be around to help. Take care.
Ask your accountant, which QB Desktop country version she/he has. If she/he is using QBD UK version, you can only migrate it to QB Online UK version. You may restore the QBM file on the trial license of QBD UK version and migrate it to QBO UK version.
But if you are using QBO South Africa version, you may have 2 options:
1. Install the trial license of QBD UK and restore the QBM file to open it. Utilize a 3rd party tool to migrate the data. i.e TPExporter for Desktop, TPImporter for Online
2. Purchase a 3rd party conversion service. Check our profile name and send your business email address in a private message to us.