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vshyd
Level 1

I cannot add opening balances to suppliers.

If I go to my Expenses & select Supplier, I select one of my suppliers, it does not give me the option to add opening balances. I can only edit their account information. Please help.

5 Comments 5
MariaSoledadG
QuickBooks Team

I cannot add opening balances to suppliers.

Let's make sure you can record the new opening balance, vshyd.

It's possible that an existing opening balance was previously entered for that supplier. That's why you're unable to add it. You can go to the Transaction List tab to check for the opening balance.

Here's how:

  1. Click Expenses.
  2. Select Vendors.
  3. Choose the name of the supplier.
  4. Go to the Transaction List tab.
  5. Check if a bill was created with the Other Expenses category.
  6. Click the bill to see the details
  7. Under the Memo box, make sure that there's the opening balance remark. (If you want to update the opening balance amount, delete the transaction.)
  8. Click More at the bottom, then select Delete.

Once done, go to the Supplier Details tab and add the new opening balance.

Feel free to reach out to us if you need anything else. We'll make sure keep in touch.

vshyd
Level 1

I cannot add opening balances to suppliers.

I have just joined Quickbooks so It's a new supplier. There are no amounts hence why I need to enter their opening balances.
MariaSoledadG
QuickBooks Team

I cannot add opening balances to suppliers.

Hi vshyd,

You'll have the option to create a new supplier without an opening balance. If you decide to enter one, you can click the Edit button under the Supplier Details tab. Then record the amount. Please see the first screenshot for reference.

Also, I've attached the second screenshot for your visual guide. The opening balance box is grayed out which means the supplier has recorded an opening balance. If you want to change the amount, go to the Transaction List tab and delete it. See the last screenshot. Once done, you can go back to Supplier Details and you'll have the option to enter the new amount.

Let me know if you have other concerns. I'll be right here to help.
vshyd
Level 1

I cannot add opening balances to suppliers.

Thank you so much but I figured it out. I had to upgrade to a higher package.
MariaSoledadG
QuickBooks Team

I cannot add opening balances to suppliers.

Hi vshyd,

I'm glad that you're able to figure it! Let us know if you have any other question. We're always right here to assist you.