My vat nr is correct on my company profile. when i print my invoices it shows a different vat nr. how do i fix this

Hello there, @mandtpower01.

I'm here to guide you on how to show the correct vat nr (VAT number) when printing your invoices in QuickBooks Online (QBO). This way, you can manage and keep your sales transactions accurate.

There are several areas in QBO that you can enter your vat nr (VAT number). You can do it through your company profile in the Account and Settings page and from the VAT menu. I'd recommend visiting each of them to make sure the vat number you entered is correct.

Furthermore, the vat nr (VAT number) will not automatically show in your invoices. You'll have to customise your invoice template by adding a field for it. Then, manually input the correct one so when you print, it'll show your vat details correctly.

1. Go to the Gear icon.
2. Select Custom form styles.
3. Choose the invoice template, then click Edit under the Action column.
4. Click the Content tab.
5. Select the Header section of the invoice template.
6. Click the Custom field section.
7. Type in Vat Number, then click the box before it.
8. Select Done.

I've attached screenshots below for your reference.

After that, you can create an invoice. Then, carefully input the right vat nr and print it.

Moreover, if the issue persists after performing the steps above, I'd recommend doing some basic troubleshooting steps to fix it. 

• Log in to your QuickBooks Online (QBO) account using a private browser (incognito).
• Clear cache and cookies
• Log in to your QuickBooks Online (QBO) account using other supported browsers.

Also, we've recently updated the VAT feature in QuickBooks. This is based on the South African new rate to ensure a smooth tax year-end for you. You can check out this article for the answers to the most frequently asked questions: VAT Feature Update FAQ.

Please let me know if you have other concerns. I'm just around to help.