New to QB online. I have captured outstanding invoices from previous package. how do I capture part receipts that do not relate to a specific invoice.

Hello there, @wyllis-printgpc-. I want to ensure this will be taken care of.

To ensure we're on the same page, could you tell me additional details about your concern? When you say capturing part receipts, are you referring to the sales receipt or receipt for purchases?

Any information you can add is a great help so I can provide an accurate and timely solution to resolve your issue. In the meantime, below are the articles you can use to manage receipts in QuickBooks Online (QBO):

• Upload your receipts and bills to QuickBooks Online
• Create and send sales receipts in QuickBooks Online

I'll be waiting for your response. Have a good one and stay safe. 

Hi Divina

My query relates to Accounts Receivables.

Our year-end is Feb 2023.  We started using QB on 1 March 2023.  I have a no of customers with

outstanding invoices  at year-end.  I captured these invoices at 28 Feb 2023,  payments taking

place in the coming weeks which will be done through QB.

My challenge is, I have 1 group with 8 companies.  They make random payments across the group..  At

year-end I have some part paid invoices and I have receipts not allocated to specific invoices reflecting on their statement.I have taken on the total invoice amount  how do I now take-on the part payment to balance with my year-end balance/stateemnt.   When I send out March 23 statements  the customers should see a replica of the old statements sent 28 Feb 23 unless they have made a payment during March 23.

I also have one customer who is in credit - 8 months ago they made a duplicate payment/receipt on an invoice.     How do I take this credit on - do I do a journal for this?? bearing in mind that the VAT portion has

been accounted for 8 months ago when they made the duplicate payment. 

Thank you for your assistance.

Regards

Wyllis

 PS  I hope the example loaded correctly.

I appreciate you for coming back to the thread and adding further clarification bout your concern, wyllis-printgpc-.

I suggest recording partial payments in QuickBooks for the random payments you've mentioned. This is to ensure you can track the random payments accurately.

Here's how:

1. Select + New.
2. Select Receive payment.
3. From the Customer dropdown, select the name of the customer.
4. From the Payment method dropdown, select the payment method (credit card, debit, PayPal, Venmo, or ACH bank transfer).
5. From the Deposit to dropdown, select the account you put the payment into. 
6. In the Amount received field, enter the amount your customer paid.
7. In the Outstanding Transactions section, select the checkbox for the invoice you're recording the payment for.
8. Enter the Reference no. and Memo if needed.
9. Select Save and close.

Then, for those receipts that are not allocated to specific invoices, you can create a sales receipt or make a deposit in QBO.

On the other hand, you have to record a credit note to record the overpayment and this will show the duplicate as credit in QBO. Then, you can apply the said credit to customer transactions to reduce the customer balance. You can open this article to see extra details and how to perform the process: Create and apply credit notes or delayed credits in QuickBooks Online.

Lastly, you may refer to this article to see details on how the Sales page gives you a great at-a-glance view of the status of your sales transactions, like open and paid invoices: View sales transactions.

Please let me know if you have further questions or concerns about managing your customer's transactions in QBO. I'm always around to help, wyllis-printgpc-. Have a good one!

Dear ChristieAnne

Thank you so much for you promt and courteous response, I really appreciate this.

I will most certainly look at this as a solution to my query.

Regards

Wyllis

It's a pleasure to have you here again, @wyllis-printgpc-.

I’m glad that my colleague ChristieAnn was able to help about your concern with managing your invoices in QuickBooks.

Please know that you’re always welcome to post in the Community space for any QuickBooks concerns you may have.

If you need tips and resources to manage your QuickBooks Online account and finances, feel free to visit our Support page to learn more. This provides information to help your navigation experience be more effective.

Let us know if you have other concerns with invoices in QuickBooks. We'll be happy to lend a helping hand. Stay safe!