Payment Gateways For Invoices - South Africa

Simmelmann · ‎January 17, 2022

So I feel like I got tricked...

Before my accountant and I agreed to QBO, I did some research and I saw that QBO South Africa has a payment gateway for invoices.

We've purchased the Essentials plan and now I see that there's no payment gateway integrations.

I service clients overseas, mainly get paid USD and use PayPal to send invoices.

I can't even use PayPal integration to send my invoices.

Im really frustrated and at my wit's end here.

Is there any supported Payment Gateway I can use on my QBO invoices that are supported? And can accept payments in USD?

Please let me know

JasroV · ‎January 17, 2022

I don't want you to feel this way, @Simmelmann.

I recognized how important cash flow is in your business. Let me make it up to you by making sure you'll get the right support available so this gets sorted out right away.

I suggest contacting our support team. There, one of our live agents can look into your account and clear things out for you. They can also discuss with you other options on how to link and send your invoice via online payments. To reach out to them, you can refer to these steps:

Go to the Help (?) menu.
Select the Assistant tab, enter the topic you need help with. You can also enter questions.
Click Contact Support Team to connect with a live support agent.
Select Chat with us.

You can also check this link for more details and ensure to view their support hours page to know when agents are available: QuickBooks Online Support.

Furthermore, you might want to check out these links that can guide you on how to seamlessly manage multicurrency in QBO:

I'll be around if you need more help managing your invoices and QBO. Just leave the details in your response and I'll take care of it for you. Keep safe!