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Welcome to the Community, Tracy.
The option to do a bank transfer on the invoice requires a Merchant Service processor. Yet, this feature is unavailable in QuickBooks Online (QBO) South Africa. You can instead utilize the Apps menu in QuickBooks to find alternative payment processing services that integrate with QBO South Africa to activate the payment button.
Here's how:
Moreover, you can check this article for a guide to manage the payments in QuickBooks:
I'm always here if you have other queries about payments. Please share it below. Have a nice day ahead.
You can use a free invoicing app to accept payments by Stripe and Paypal. Then you will integrate it with QBO.
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