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I'll see to it that your customers receive your emails, @lancesummers1-gm.
Before anything else, would you mind telling me if you got an error message when sending invoices to your clients? Any further information you can provide is greatly appreciated and will help us identify the problem and offer the best solution.
Here are three possible solutions to resolve issues with sending and receiving emails.
First, you may need to reset your email address if you recently imported data into QBO
Then, you can ask your customers to check their junk mail and spam folders. If the email is still not found, clear it and then re-enter your email address.
If the issue persists, it'd be best to ask an IT expert to help configure the server to accept QBO mail server hostnames and IP addresses.
I've also included the following articles for your future reference. It covers subjects like receiving invoice payments and customising forms:
Don't hesitate to let me know if you have further concerns about sending invoices. I would highly appreciate your response. Take care, and I wish you continued success.
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