When I share my invoice to whatsapp it goes to dark mode, the preview is fine on the app but once shared it comes out black almost like the colors are inverted.

Let’s go over some troubleshooting steps to guarantee that the invoices you shared on WhatsApp will come out with the correct colors, coetzeew.

To begin, make sure that your mobile device is using the latest operating system to get essential updates and bug fixes. Next, update both WhatsApp and QuickBooks Online (QBO) to the newest version to resolve any errors or issues. Furthermore, ensure that WhatsApp is set to normal display mode.

Once everything is updated, share the invoice again on WhatsApp to see if the colors appear inverted or black. If the issue persists, uninstall and reinstall both programs to start on a clean slate.

To uninstall:

1. Tap and hold the app on your phone.
2. Drag the app to the Uninstall section.
3. Click Yes to confirm.
   
   

To reinstall the app, click this link for detailed instructions: How to download the QuickBooks Online mobile app.

Furthermore, explore these resources to learn more about managing sales receipts, customer payments, and invoice status:

• Edit a sales receipt or invoice payment using the QuickBooks Online mobile app
• Track the status of invoices in the QuickBooks Online mobile app
  
  

In case you come across any issues while using the mobile app version, feel free to open this link to view the troubleshooting steps: Fix common errors in the QuickBooks Online mobile app for Android

Drop a comment below if you need further assistance managing invoices or have questions on how to complete a specific task in QuickBooks Online. We'll get back to you and make sure everything is taken care of.