Hi @helen38,
Welcome to the QuickBooks family. I can provide clarification about using the bank rule feature.
You should be able to include cents when creating a bank rule in QuickBooks. To avoid an error message, please make sure to select Amount (R) instead of the Percentage (%) option.
Here's how:
- On the left navigation bar, click Banking.
- Go to the Rules tab.
- Press New rule.
- Below Split by, choose Amount (R).
- Enter the necessary information.
- Hit Save.
For more information, as well as how to upload existing bank rules, I recommend the following article: Setup bank rules to categorise online banking transactions in QuickBooks Online
Keep us posted if you need anything else regarding the setup. Have a great day!