Anyone else struggling with FNB not uploading?

Hello there, @johan6. I'm here to assist you in downloading your FNB transactions into QuickBooks Online so that you can categorize your transactions to the right accounts.

Before proceeding with the resolution, may I ask if you encountered any error messages during the upload of your bank transactions? Additionally, could you clarify what you meant by not uploading? Is your bank account linked to an online banking service that does not download transactions, or do you manually upload a CSV file instead? This information can assist me in conducting a thorough investigation and offer an accurate resolution to the issue.

Transactions aren't downloaded since there's a chance your bank's connection is interrupted. To resolve this, let's run a manual update to ensure that your bank transactions are updated. This will help restore and trigger the necessary updates.

Here's how:

1. Go to Transactions, then select Bank Transactions.
2. Select Update.
3. If asked, enter your Multi-Factor Authentication (MFA). Then select Continue update.
   
   

You can keep working in QuickBooks while the accounts update. It can take a few minutes. If the issue persists, I'd advise contacting your bank to see if they are performing ongoing page maintenance that's causing the problem. For more details on how to fix bank errors, see this article: Troubleshoot and fix banking errors.

I have included some resources that may be useful for manually updating your bank or uploading transactions into QuickBooks Online and how you can categorise them:

• How to use automatic and manual online banking updates
• Manually upload transactions into QuickBooks Online
• Categorise and match online bank transactions in QuickBooks Online

If you have any further concerns about updating your bank account, rest assured that I'm always here in the Community to lend a helping hand. Have a great day.