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userjjmoeketsane
Level 1

Good evening. Ive been using a trial version of quickbooks and i added my companies info to test out the system. I liked it and tried to subscribed but it started a new

* it started a new company and didnt continue with the one i uploaded data for
2 Comments 2
ReyJohn_D
Moderator

Good evening. Ive been using a trial version of quickbooks and i added my companies info to test out the system. I liked it and tried to subscribed but it started a new

Thanks for your interest in QuickBooks Online, @userjjmoeketsane.

 

I'll help make sure you can subscribe to the correct company or account.

 

First, you'll need to cancel the subscription for the new company with no data. This way, you can log in to the account with the correct info.

 

Here's how:

 

  1. Sign in to QuickBooks Online as an admin user.
  2. Click the Gear icon, and then choose Account and Settings.
  3. Go to the Billing & Subscription tab.
  4. Select Cancel subscription or Cancel online link. 
  5. Follow the onscreen steps to continue.

Once done, resubscribe to the right company. This time, please ensure to click the Sign in button.

 

If you plan to have multiple companies in the future, you can use the same login info. This way, you can switch between companies easily and manage your tasks more efficiently.

 

You can always comment back below if you have more questions about managing your QuickBooks account. I'd be glad to answer them for you.

Fiat Lux - ASIA
Level 15

Good evening. Ive been using a trial version of quickbooks and i added my companies info to test out the system. I liked it and tried to subscribed but it started a new

@userjjmoeketsane 

You have to navigate to your Billing and Subscription menu in the trial account to pay the regular rate and continue your works.

https://quickbooks.grsm.io/South-Africa

 

Otherwise, you may migrate data from the trial account to the paid one by a migration tool.

https://transactionpro.grsm.io/qbo