Hello there, Jenns.
Canceling your QuickBooks Online (QBO) account will depend on where you signed up for your subscription. Let me share one of the methods to accomplish this task.
For an account purchased online:
- Sign in to the Intuit Account Manager.
- In your company, tap the Gear icon in the upper-right and select Account and settings under Your Company.
- Head to the Billing & subscription menu on the left panel to see more details.
- In the QuickBooks section, click the Cancel subscription link and tap the Continue to cancel button to open the Cancel QuickBooks Plus page.
- From there, press the Continue to cancel link.
- You’ll see a pop-up confirming your subscription is cancelled. Select Got it.
For more details, see the following reference: Cancel your QuickBooks Online subscription or trial. It also contains the different methods on how to unsubscribe from your account (depending on where it's purchased).
Please know that you'll have read-only access to your data. Once you exceed the time frame, resubscribe to access your company.
I also recommend exporting or printing your data to keep a copy of your company file. Click here for the complete details.
For tips and resources to run and grow your business, feel free to visit the Community page. It covers topics and answers to various accounting activities.
Fill me in if you have other account management-related concerns or questions. I'm always ready to respond to them.
