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Hi there, Charlotte.
This error message occurs if you're not loged in as the administrator when opening an older file into a newer QuickBooks version. You'll need to log in as the administrator, the convert your company files into the new software version.
You can check out this article on how to upgrade or convert a company file: https://quickbooks.intuit.com/community/Getting-Started/Upgrade-or-convert-your-company-file-to-a-ne...
If you don't have an administrator set up, just follow this article to create a new one: https://community.intuit.com/articles/1762718
If you have more questions about QuickBooks, just leave a comment below. Thanks!
@Freya33 wrote:In case you would require to go further, Then I would recommend visiting the following link to understand more precisely.
Beware!
@AlexT22 wrote:This issue is basically appears when you have upgraded your QuickBooks But not company file and once i was also entrapped with This company file needs to be updated error and all I did is just Follow the guide where all steps are mentioned in pretty precise way.
Beware this website!
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