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finance194
Level 1

I want to cancel 30 day trial. I understand if download using play store I can't cancel. How do I conclude unsubscribe?

 
1 Comment 1
GlinetteC
Moderator

I want to cancel 30 day trial. I understand if download using play store I can't cancel. How do I conclude unsubscribe?

Unsubscribing your QuickBooks Online account can be done directly via your Google Play account, finance194.

 

It's important to understand how cancellations work for any online accounts or subscriptions, as different platforms may have varying processes.

 

Since you've signed up for the 30-day trial through the Play Store, you'll need to cancel it directly via your Google Play account. Note: You cannot cancel subscriptions purchased through the Google Play Store on the QuickBooks mobile app.

 

Here's how you can do it:

 

  1. On your Android device, go to subscriptions in Google Play.
  2. Select the QuickBooks Online account to cancel.
  3. Tap Cancel subscription.
  4. Follow the instructions.

 

For more comprehensive steps, see this guide: Cancel your QuickBooks Online subscription or trial.

 

If you ever decide to come back and reactivate your account, the option to resubscribe is always available to you.

 

If you ever require more help managing subscriptions or need advice about digital services, feel free to reach out, finance194. I'm here to assist you with any questions you may have.