Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Or would I need to delete my account within the 60% money back guarantee period and start again?
The terms can be specific and may not always apply when you switch plans, pairingza.
When you upgrade your plan in QuickBooks Online, any promotional pricing from your previous plan usually doesn’t carry over. The system treats it as starting a new subscription, so you’d likely switch to the standard price for the Essentials package.
The money-back guarantee or cancellation is usually 30-60 days and mainly covers refunds, not discounts. If you cancel and come back later, the system might see you as a returning customer, so you may not qualify for the new customer discount again.
For the best help with promotions and discounts, we recommend contacting our Customer Live Support team. They’re the experts and can guide you to the best option.
As always, you can leave a comment below if you have additional questions or concerns, and our Community Forum is here to help.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here