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Cerakote Concepts
Level 1
posted
‎December 09, 2024 07:17 AM
last updated ‎December 09, 2024 7:17 AM

Installed my existing Quickbooks Simple Start from 2013 onto a new PC, not I can't register the product.

I had to install my version of Quickbooks Simple Start that I have been using since 2014 onto a new PC, no I can't register it, so I decided to get Quickbooks Online. 

 

The problem I have now, is how do I get my company file imported to the online version, apparently only the US version can do it?

 

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4 Comments 4
JaeAnnC
QuickBooks Team
QuickBooks Team
‎December 09, 2024 09:16 AM

Installed my existing Quickbooks Simple Start from 2013 onto a new PC, not I can't register the product.

I'll discuss the details about moving your data from QuickBooks Desktop (QBDT SimpleStart edition to QuickBooks Online (QBO), @cerakote Concepts.

 

Yes, you're right. Currently, the ability to import your company file from QBDT to QBO is exclusively available in the US version.

 

Starting June 16, we've temporarily suspended all QBDT to QBO migrations. That said, we're unable to assist with transferring data from the SimpleStart edition to QBO at this time. Rest assured, we're actively working on developing a new migration process to ensure a smooth transition in the future.

 

In the meantime, you'll want to manually move your data across using the Excel CSV files.

 

Additional details are discussed in this article: Why can’t I move my data from QuickBooks Desktop to QuickBooks Online?.

 

Moreover, you'll want to read this guide to familiarize yourself with some of the main features of QBO: Get started with QuickBooks Online.

 

Please know you can rely on the Community team whenever you need further help transferring your QBDT files to QBO. We'll be happy to provide support. Stay safe, and wishing you success.

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Cerakote Concepts
Level 1
‎December 09, 2024 09:41 AM

Installed my existing Quickbooks Simple Start from 2013 onto a new PC, not I can't register the product.

Thank you, it clears it up a bit.

 

My re-installed Simple Start expires in 5 days, so I can't really wait for year end or month end.

Also it seems my Simple Start is so old that it does not have an export tab, to be able to export any of the customer lists and the other items.

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Jeff_S
QuickBooks Team
QuickBooks Team
‎December 09, 2024 11:43 AM

Installed my existing Quickbooks Simple Start from 2013 onto a new PC, not I can't register the product.

As you intend to use your old version of QuickBooks Desktop (QBDT) to export data into QuickBooks Online (QBO), I'll give you an option for this, @cerakote.  

 

Currently, we do not provide any more support for older versions of QBDT. Therefore, a third-party application is necessary for users of these versions who wish to export their files and data to QBO. This integrated application facilitates the transfer.

 

Visit our QuickBooks Marketplace to download the application.

 

Furthermore, visit this article for detailed steps on exporting files and data from QDBT into QBO: Move your QuickBooks Desktop file to QuickBooks Online.

 

Moreover, visit this website to check on the updated plans and pricing: QuickBooks Online Plans & Pricing.

 

We in the community are here to help you whenever you need help managing your files on another platform. Thank you for choosing QuickBooks, Take care!

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Chrea
Level 6
‎December 10, 2024 01:02 AM

Installed my existing Quickbooks Simple Start from 2013 onto a new PC, not I can't register the product.

@ Cerakote Concepts 

You can reset the counter with a workaround. You should contact @Fiat Lux - ASIA for details.

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