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Level 1

How do I connect new Nedbank bank app to QB?

3 Comments 3
QuickBooks Team

How do I connect new Nedbank bank app to QB?

Connecting bank account in QuickBooks Online (QBO) is easy peasy, @treasurer109.


You can go to the Banking menu and connect your new Nedbank account from there. Here's how:


  1. Click Banking from the left menu.
  2. Select Connect Account if this is your first time setting up. Or choose Link account if you already connected one.1.PNG
  3. Search for Nedbank from the field. I'd suggest using the bank's URL when trying to search for it.2.PNG
  4. Click the bank and follow the onscreen instructions to complete the process. 


I'm adding this article for more guidance: Connect bank and credit card accounts to QuickBooks Online.


After connecting your bank account, you might encounter errors when downloading transactions. Here's an article you can read to help fix the error: What to do if you get a bank error or can't download transactions in QuickBooks Online.


Should you need any additional assistance while managing your bank transactions, you can leave a comment below. I'll be sure to get back to you.

Level 2

How do I connect new Nedbank bank app to QB?

Hi There,

The Nedbank app / site / system was upgraded, and they did away with the 4 digit pin.

The bank is passing this back to Quickbooks, and Quickbooks is passing it to the bank - who can fix this?


When will Quickbooks complete the backend integration so that I can connect to Nedbank with my Nedbank ID username and password?



How do I connect new Nedbank bank app to QB?

Thanks for posting here, @Jualande.


To further assist you with this, I recommend reaching out to our technical support team. This way they can create a formal investigation to determine the cause of interruptions. To do so, please follow these steps:

  1. Go to the Help menu.
  2. From the Assistant tab, type your concern. Example: Connect new Nedbank bank app to QBO.
  3. Then, type Talk to a Human and click the Get help from a human option.
  4. Choose either Chat or Callback


To get assisted on time, please see our support hours page.


Also, to help you manage your transactions and ensure that they are accurately matched and categorised, here's the article you can open: Categorise and match online bank transactions in QuickBooks Online.


Please know that I'm always around here in the Community to help. Just post a reply below if you have further concerns about connecting your bank to QBO. Keep safe.