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If anyone could help me sort this out I would really appreciate it.
I have sent an invoice to a customer for £10,000 but the customer has transferred Euros 12880 to our Euro's account. How do I mark it as paid and make the transactions balance out.
Many thanks
Patricia
Hi @Taylorshipley,
It won't go through if you're using more than two currency in a single transaction. To receive the payment from the EUR currency, you’ll have to create a clearing account that has the Home Currency ZAR.
First, create a bank deposit from your EUR Bank account.
Here’s how to add a clearing account.
Then go to the GBP Invoice and receive the payment using the clearing account. This will zero the balance to your clearing account.
You can also check this article for more details about using multi-currency in QuickBooks Online.
I'm here anytime you need assistance, just reply to the comment section below.
As additional option for future reference, utilize this payment service for your multi currency transaction. You can receive in ZAR and your customer paid in their local curency.
Hope it helps.
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