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I can help you fix the issue you’re having to reconcile your accounts, @Kdavis2.
To resolve this, you can recreate that deleted transaction and then update its status as Reconciled (R) manually.
You can review your Audit Log to see the details of this deleted transaction.
Here are the steps:
Check this article for more information: Use the audit log in QuickBooks Online.
From here, you can manually reconcile the transaction from the Bank Register.
Follow the steps below:
Here's more information: Undo and remove transactions from reconciliations in QuickBooks Online.
Also, here's a reference that can help you in fixing related errors when you reconcile in the future: Learn the reconcile workflow in QuickBooks.
I'm always here if you have any other concerns in reconciling your accounts. Stay safe and have a wonderful day!
Good day,
I encountered the same problem. The only issue now is that the transactions show in the expenses journal but it doesn't show in the Chart of accounts. Hence I am unable to reconcile it manually. I accidently deleted 3 months worth of transactions but was able to recreate it from the bank statements, but now it doesn't show in Chart of accounts.
Any help or ideas will be greatly appreciated.
Welcome to the Community, @Johan8.
Let me share with you some insights on how you can reconcile again the deleted transactions that have been added back.
You can reconcile your account again, but make sure to categorize and match transactions correctly.
Important: If there's a message about a previous reconciliation, click We can help you fix it. Fix this before you start.
For more information, check this guide to reconcile an account in QuickBooks Online.
You can always click the Reply button below if you have further questions in reconciling an account.
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