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I deleted a reconciled transaction from the register and can't reconcile until a fix the problem. How do I fix this issue?

 
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QuickBooks Team

I deleted a reconciled transaction from the register and can't reconcile until a fix the problem. How do I fix this issue?

I can help you fix the issue you’re having to reconcile your accounts, @Kdavis2.

 

To resolve this, you can recreate that deleted transaction and then update its status as Reconciled (R) manually. 

 

You can review your Audit Log to see the details of this deleted transaction.

 

Here are the steps:

 

  1. Go to the Gear icon () and select Audit Log.
  2. Look for that deleted transaction and click View.
  3. Click the arrow on when it was created and deleted.
  4. Take note of the transaction details.
  5. Recreate the transaction manually by clicking the + New button.

Check this article for more information: Use the audit log in QuickBooks Online.

 

From here, you can manually reconcile the transaction from the Bank Register. 

 

Follow the steps below:

 

  1. Go to the Accounting tab and select Chart of Accounts
  2. Click on the View Register drop-down on the bank where you added this transaction.
  3. Change the reconciliation status to "R" by clicking on the blank box in the column marked with a checkmark. 
  4. Once your transaction has an next to it, it's reconciled. 
  5. Click on Save once you're done.

Here's more information: Undo and remove transactions from reconciliations in QuickBooks Online.

 

Also, here's a reference that can help you in fixing related errors when you reconcile in the future: Learn the reconcile workflow in QuickBooks.

 

I'm always here if you have any other concerns in reconciling your accounts. Stay safe and have a wonderful day!