@jenop2 the issue with Investec bank feed has been raised by several QBO customers.
Refer to the previous messages in this thread.
As I also raised the "163 Error" with your support team, they informed me that the issue has been escalated to QBO Engineering as its a confirmed bug.
After several months, the issue is still not fixed, and this level of support from QBO is unacceptable. Effectively we as customers are paying for a broken product, and QBO doesn't seem to care about supporting it.
The error we see when going to Banking is the following:
"Something isn't working
Sorry, we can't update your account. Please wait a few hours and try updating again (163).
We reported this and will notify you when it's fixed
"
