Hi nykke,
This does not seem to be intended behaviour in QuickBooks. I recommend you contact our Support Team so they can help you investigate this further.
To do this:
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Sign in to your QuickBooks Online company.
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Select Help (?) at the top right.
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Under Need support? select Contact us to connect with a live support agent.
Alternatively you can get in contact with one of our support representatives by phoning 1800 046 038. Our line is open 8:30am - 6:30pm Mon - Fri.
Bonny
