I'm supporting a non-profit organization in Belgium. Linking with the bank did not work, so far the bank representative has not been very helpful. One alternative, although difficult, would be to change banks. If we knew of a financial institution with a Branch in Brussels that linked with QBO. If there is a list that would be helpful as we have encountered a problem with using a CSV file - if we can solve this then we wouldn't need to link with the Bank. I've successfully loaded a CSV file of bank transactions. I'm based in Canada using Excel 2016. However the non-profit organization, based in Belgium, uses Office 365 for business and something is going wrong between her saving the CSV file and importing the file into QBO. I think Office 365 is taking the excel data which is formatted into three columns and saving all the data in one column when saved as a CSV file. As QBO accepts the file but gives an error message that all the data is not in three columns. If anyone has encountered this problem and could help.... would be very grateful.
Thanks,
Kelsie
