cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Want an expert to help you set up your QuickBooks Online? Find out how: Click here
oscaradi
Level 1

VAT for European countries from 2021

Hello.

With the new regulations Intuid should issue all invoice including VAT as all operations are considered exports. According the invoices it's headquartes are located in London. All invoice I got from Janurary as today do not have VAT and they should.  Could anybody tell me if has the same problem? Thank you

7 Comments 7
RenjolynC
QuickBooks Team

VAT for European countries from 2021

Hello,oscaradi.

 

I'll help you get this sorted out. 

 

It's possible that the tax feature was not set up. This is why you were not prompted to select VAT on the previous invoices you've recorded. 

 

Let's set up your VAT by following these steps:

 

  1. On the left panel, click Tax or VAT.
  2. Click the Set up VAT button.
  3. Select the Start of VAT period, Filing frequency, and Reporting method.
  4. Click Next and then OK.

Please see this sample screenshot for a visual reference:

 

 

Once done, open each invoice that do not have VAT. Then, make sure to select Exclusive of Tax or Inclusive of Tax from the Amounts are drop-down. This way, you can see the VAT column and select the rate. Here's a sample screenshot:

 

  

After the steps, you can run the Invoice List report. Customize the report to add the Tax amount column, and then Export it to Excel. 

 

I'm adding these articles for reference:

 

You're always welcome to post here if you have questions or other concerns with QuickBooks Online in the future. Have a great day!

oscaradi
Level 1

VAT for European countries from 2021

Hello. This is not my quesiton. My question is. Intuit is issuing me monthly invoice for the subscription but these invoice do not have the VAT. I am from Spain and Intuit issue the invoice from London. From begining 2021 all invoices from UK locations must include VAT. I await for your comments. thank you

AileneA
Moderator

VAT for European countries from 2021

Thank you for clarifying things out, oscaradi. Since you're unable to add VAT to your invoice. I recommend reaching our customer support team. They'll be able to initiate a screen sharing session to take a closer look to moreover isolate this issue. 

 

To contact our support, here's how: 

 

  1. Go to the Help icon.
  2. Choose Talk to a human.
  3. Enter "Talk to a human" again in the search bar.
  4. Select I still need a human, then click Contact us.

 

Take note to make sure you can get connected to our support team on time. You can reach them every Monday to Friday from 6: 00 AM PST to 6:00 PM PST. Then, until 3:00 PM PST every Saturday.     

 

Check this article on applying sales tax to transactions: Applying sales tax to transactions and sales forms

 

Stay in touch with me if you got more questions about taxes in QuickBooks. Stay safe!

oscaradi
Level 1

VAT for European countries from 2021

Hello.

 

My question refers to Intuit invoices. Not regarding the invoices issued by myself. Starting from 2021 Great Britain do not belong to Europe so, all invoices issued by Intuit must include the UK VAT from January 2021. I hope you can understand my question. 

thank you

Best regards

AileneA
Moderator

VAT for European countries from 2021

Let me clarify things out for you, oscaradi. 

 

The VAT charges are collected by Intuit on behalf of the government and as such, should not be considered as a price increase. If your business is registered for VAT, you may be able to claim this amount when you file your VAT return.  

 

You may consider checking out this link with detailed information on how to set up and edit VAT settings

 

If there’s anything else I can help you with, leave a comment below. I’ll be right here to assist you further. Enjoy the rest of your day!

oscaradi
Level 1

VAT for European countries from 2021

Hello Aliene.

 

I must not be explain myself correclty. The invoices issued by Intuit must reflect the VAT amount. Without that amount in Spain we can not file that money to request the VAT return to the goverment. I mean all invoices issued by Intuit must include the VAT amount.

AileneA
Moderator

VAT for European countries from 2021

Hi again, oscaradi. 

 

I suggest reaching out to our customer support team. That way, one of our representatives will be able to pull up your account in a secure session and check the setup and what causes why there is no amount in the VAT.  

 

To contact our support, here's how: 

 

  1. Go to the Help icon.
  2. Choose Talk to a human.
  3. Enter "Talk to a human" again in the search bar.
  4. Select I still need a human, then click Contact us.
  5. Choose a way to connect with us. 

 

Take note to make sure you can get connected to our support team on time. You can reach them every Monday to Friday from 6: 00 AM PST to 6:00 PM PST. Then, until 3:00 PM PST every Saturday.   

 

Let me know if you have any other questions. I'll be around to help. Have a great day and stay safe!