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Hello there, tanya-instaca-in.
I'll ensure you'll be able to reconcile your account in QuickBooks Online.
QuickBooks uses the Undeposited Funds account to keep payments received via Razorpay until they are deposited. Once the money hits your actual bank, you can make a bank deposit to combine the transaction so it matches your real-life bank deposit.
Here's how:
To avoid duplicates, make sure you haven't added those download bank transactions yet if you connect your bank or credit card account in QuickBooks Online. The transactions that appear on the bank deposit window are coming from the Undeposited Funds account. After you've completed processing a bank deposit, you'll be able to match the bank transactions and begin reconciling your account.
You may also check out this article to ensure that your bank and QuickBooks Online account are in order: Reconcile an account in QuickBooks Online.
Please let me know if you require further assistance with reconciliation. I'm always willing to assist you.
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