banking transaction screen not showing actual balance
This is not the kind of experience we want you to have, swstarling.
We aim to improve QuickBooks Online interface with our latest improvements and feature updates.
I can see the bank balance and actual balance of my QuickBooks account. Let's try some basic troubleshooting steps to get this issue resolved. Let's begin by accessing your account in a new incognito or private window of your browser. This way, we can check if this issue is related to your current browser or not. Let me guide you how:
Google Chrome: Ctrl + Shift + N
Mozilla Firefox: Ctrl + Shift + P
Safari: Command + Option + P
Once completed, you can log back into your account and check if the bank and actual balance are displayed already. If it's already displayed, you can clear your browser's cache to optimize it. Also, your browser can start from scratch and improve your QuickBooks Online browsing experience.
On the other hand, if you want to pay your bill manually, you can simply click the arrow iconnext to the Schedule Payment and select the Mark as paid. The Make payment option has been changed to Mark as paid.
You can read these articles for more detailed information about the online bill payment feature in QuickBooks Online: