Dear QBO support
im not connect my bank to QBO i upload the transaction file CSV
my bank show the amount for transaction and for fees and for TAX separated
so you can find in bank sheet
deposit amount 1000 $
and spent Fees 10 $
and the tax 2$
now the deposit i make rule to ADD to my account and i dnt have issue
and for fees i also make Rule to ADD to my Exp bank i dnt have issue
my problem with Tax amount i cant transfer to Tax Account
how i can fixed this thing
I've got you covered today, Jadallah.
Let me share tips on how you can record bank fees and tax amounts in QuickBooks Online (QBO).
Since adding tax from bank transactions is not possible, you can exclude the uploaded transaction and manually add the tax amount when you create an invoice. This way you can record the amount as your sales tax.
Here's how to exclude:
This will move the transactions to the Excluded tab from the For Review tab.
You may find this article handy to learn more about the process of excluding downloaded transactions in QBO.
In your invoice, enter add the Sales tax rate. You can either use the rate Based on location or add a Custom Rate.
To give you additional information on how sales tax works in QBO, check out the following articles:
In case you'll need to check how much sales tax you owe, we can run the Sales Tax Liability report to help make sure that everything is accurate before you file your return to your tax agency.
The Community is always open if you have other questions. I'll be around to help. Take care and have a good one.
thanks for quick respond
but kindly note that we dont talk about sales tax on invoice
we talk about Tax for expenses ( bank fees charge ) Purchased Tax not Sales tax
so the bank take fees for every transaction and we have tax on this fees
thanks for support
You have the option to add and post these tax transactions directly into your tax account register. Let me show you how.
Additionally, here's an article you can read to learn more about how you can review and categorise your bank transactions: Categorise and match online bank transactions in QuickBooks Online.
I've also included this helpful article which you can consider reading for the steps and related tasks you can do with your account register: Find, review, and edit transactions in account registers.
You can always leave a comment below or start a new thread if you have any other concerns. Stay safe!
I appreciate the details and the screenshot that you gave, @Jadallah.
QuickBooks Online won't allow you to post a tax transaction on the Accounts Payable account. This is the reason behind the error that you received. To categorize your purchase tax, you'll need to use a cash basis account for this entry.
However, to help you decide on what's the right account to be used upon categorizing this tax, I recommend consulting your accountant. They'll be able to provide the best course of action for your business to ensure your records are accurate.
You can also find an accountant through this link: Find an Accountant: QuickBooks ProAdvisor.
Once you already have the account to be used, you can always scan through this link to guide you in categorizing and reconciling your account: Learn how to review bank and credit card transactions after you download them into QuickBooks Online...
Please let me know if there's anything else I can do for you regarding QuickBooks. I'd be happy to assist you. Take care!
Thanks for getting back to us, @Jadallah.
Since the issue persists after following the steps shared by my colleagues above, I highly suggest contacting our Phone Support team. They have tools such as screen-sharing (remote access) that can pull up your account in a secure environment and check the cause of this issue. They can also perform other troubleshooting steps to fix this for you.
Here's how to reach them:
Please let me know how it goes or if you have any other issues or concerns. I'm more than willing to assist. Have a good one!