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Welcome to the Community,
Make sure to check the following when searching for your bank in QuickBooks Online (QBO):
If the same thing happens, try other listed versions of your bank's name. Here's how:
If you're still unable to see it, you can request support for your bank. Please refer to this article and proceed to the Step 3 section for further guidance: Find your bank or credit card account when you connect to online banking.
Please leave a comment below if you have any other questions or concerns, and I'll get back to you right away. I'm always here to assist. Have a wonderful day!
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