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kasim-doctor-com
Level 1

Is there a support for me to reset all the data so that I can start fresh . I have been testing on the account for a while . ?

 
1 Comment
Rasa-LilaM
QuickBooks Team

Is there a support for me to reset all the data so that I can start fresh . I have been testing on the account for a while . ?

It’s nice to see you today, kasim-doctor-com.

 

Yes, the Community space is the right place for help to reset all the data. To start fresh, you can purge the company in QBO.

 

Before proceeding, allow me to provide some information about the process. If your current subscription is aged is less than 60 days, you can wipe the data by purging it. This feature is only available in the Essentials, Plus, and Advanced versions.

 

  1. Sign in to your QuickBooks Online account.
  2.  Change the URL from https://qbo.intuit.com/c28/app/homepage to c34.qbo.intuit.com/c28/app/purgecompany.
  3.  This will display a summary of items that will be deleted.
  4. Enter Yes to confirm the action and OK.
  5. In the Wipe Company Data screen, follow the onscreen instructions to complete the process.
  6. Then, hit the Wipe Data button.

After performing these steps, you’ll be routed to the home page. For more insights about this process, let me share the Delete your data and start over in QuickBooks Online guide.purge.png purge2.png

 

If you want to put all the data into one report, export each one to Excel and manually transfer the information. Check out the Export your reports to Excel from QuickBooks Online guide for detailed instructions.

 

However, if the account is 60 days or more, cancel your subscription and sign up for a new one.

 

  1. Go to the Gear icon and select Account and Settings under Your Company.
  2. Select the Billing and subscription tab and navigate to the QuickBooks  tile.
  3. Click the Cancel subscription link to display the Want to cancel window.
    cancel.png
  4. From there, it will show the support number and hit the Continue button.
  5. Follow the on-screen instructions to complete the cancellation process.

To subscribe, click on the Choose your country link. From the list of QBO versions select the one that suits your business needs. Then, click the Buy now button to purchase the subscription.

 

To help get acclimated with the product's features and process, I'm adding a link to our self-help articles: Get Started.

 

Please don't hesitate to keep in touch with me here should you have any additional questions or concerns. Have a great rest of the week.